Our Staff

Katrina McSpadden, BC-HIS

Board Certified in Hearing Instrument Sciences

I have been in the hearing industry for 12 years. I am board certified in Hearing Instrument Sciences. I have a passion for helping people and changing their lives and have done so in many capacities. I possess the knowledge, skill and experience to educate those with hearing loss, and their loved ones to be able to participate in, and live life to the fullest despite their hearing loss. I aspire to help as many hearing-impaired individuals as possible.

Hearing loss as been attributed to several other health disorders including but not limited to; dementia and other cognitive disorders such as depression, diabetes, stroke and heart disease. Today, 14.6 million people in the USA live with an untreated, disabling hearing loss. It is my goal to help change these numbers to provide all around wellness to those with hearing loss.

Outside of helping people with hearing loss, I enjoy spending time with my family, listening to music, reading, playing chess, outdoor activities, and traveling. I have been blessed with 3 wonderful children: 2 boys and 1 girl.

Exanna Gerald

Patient Care Coordinator

Exanna Gerald is a Patient Care Coordinator. Exanna is originally from Hattiesburg, Mississippi and moved to Alexandria, Alabama in 2006. She graduated from the University of Southern Mississippi, and started working at Pattillo Balance and Hearing Center in 2021. Exanna began working in the hearing industry in 2020 and was drawn to the profession because of her desire to help others connect with the world around them in a more positive way.

What she loves most about saving hearing lives is that she is able to witness the transformation of people’s lives as they rediscover a world of communication they have been missing. Exanna strives to provide the best quality care in her everyday work with patients.

Outside of saving hearing lives, she loves to travel, hike canyons, capture waterfall pictures through photography, and care for her feline fur babies.

Experience our unique approach to hearing restoration

Learn about what you should expect when you visit our location.

What to Expect
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Customer Reviews

tim foster, on Google
Timothy Foster, on Google

Very professional and knowledgeable. Test and fit me same day. This was today 04\23\26. Time will tell if they work for me.

Cecelia Chandler, on Google

Great place

james lindahl, on Google

Very Professional, friendly and knowledgeable. What more can you ask for?

rick wilson, on Google
Dixie Reynolds, on Google

Very professional and polite.

Sandra Brown, on Google

The staff is always professional, friendly, and very knowledgeable. What I appreciate most is how efficient they are—appointments are always right on time, and they consistently do a quick but thorough job making adjustments and helping with anything I need.

Craig Miller, on Google

Excellent customer service

Carlotta Taylor, on Google
Jerome Truss, on Google

I was very impressed with Katrina and how very through she was both with the exam and also the explanation of the findings and how to move forward. I never felt rushed and had the opportunity to get any and all of my questions answered. I am so happy to...

Melinda R, on Google

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