Our Staff

Katrina McSpadden, BC-HIS

Board Certified in Hearing Instrument Sciences

I have been in the hearing industry for 12 years. I am board certified in Hearing Instrument Sciences. I have a passion for helping people and changing their lives and have done so in many capacities. I possess the knowledge, skill and experience to educate those with hearing loss, and their loved ones to be able to participate in, and live life to the fullest despite their hearing loss. I aspire to help as many hearing-impaired individuals as possible.

Hearing loss as been attributed to several other health disorders including but not limited to; dementia and other cognitive disorders such as depression, diabetes, stroke and heart disease. Today, 14.6 million people in the USA live with an untreated, disabling hearing loss. It is my goal to help change these numbers to provide all around wellness to those with hearing loss.

Outside of helping people with hearing loss, I enjoy spending time with my family, listening to music, reading, playing chess, outdoor activities, and traveling. I have been blessed with 3 wonderful children: 2 boys and 1 girl.

Exanna Gerald

Patient Care Coordinator

Exanna Gerald is a Patient Care Coordinator. Exanna is originally from Hattiesburg, Mississippi and moved to Alexandria, Alabama in 2006. She graduated from the University of Southern Mississippi, and started working at Pattillo Balance and Hearing Center in 2021. Exanna began working in the hearing industry in 2020 and was drawn to the profession because of her desire to help others connect with the world around them in a more positive way.

What she loves most about saving hearing lives is that she is able to witness the transformation of people’s lives as they rediscover a world of communication they have been missing. Exanna strives to provide the best quality care in her everyday work with patients.

Outside of saving hearing lives, she loves to travel, hike canyons, capture waterfall pictures through photography, and care for her feline fur babies.

Experience our unique approach to hearing restoration

Learn about what you should expect when you visit our location.

What to Expect
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Customer Reviews

Everyone was so kind. It was a great learning experience. They took their time with me and explained to me about my hearing needs. I will recommend Patillo Hearing Center to my friends.

Dabba, on Google

The ladies at Patillo Balance and Hearing were top notch professionals. They attended to my every need and were patient in every way with me.

Wilda Yarbrough, on Google

The staff was courteous & friendly. They were very knowledgeable of my husbands hearing loss. He felt comfortable in taking the test. I would recommend them for your choice of hearing place.

Denise Crowe, on Google

The receptionist was gracious, joyful, and patient. She explained everything that was needed on paperwork and escorted me to the exam room. The Dr. was polite, explaining everything she was doing. They were all hospitable.

Cassandra Almon, on Google

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