Our Staff

Katrina McSpadden, BC-HIS

Katrina McSpadden, BC-HIS

Board Certified in Hearing Instrument Sciences

I have been in the hearing industry for 12 years. I am board certified in Hearing Instrument Sciences. I have a passion for helping people and changing their lives and have done so in many capacities. I possess the knowledge, skill and experience to educate those with hearing loss, and their loved ones to be able to participate in, and live life to the fullest despite their hearing loss. I aspire to help as many hearing-impaired individuals as possible.

Hearing loss as been attributed to several other health disorders including but not limited to; dementia and other cognitive disorders such as depression, diabetes, stroke and heart disease. Today, 14.6 million people in the USA live with an untreated, disabling hearing loss. It is my goal to help change these numbers to provide all around wellness to those with hearing loss.

Outside of helping people with hearing loss, I enjoy spending time with my family, listening to music, reading, playing chess, outdoor activities, and traveling. I have been blessed with 3 wonderful children: 2 boys and 1 girl.

Exanna Gerald, PSC

Exanna Gerald, PSC

Patient Services Coordinator

Exanna Gerald is a Patient Service Coordinator. Exanna is originally from Hattiesburg, Mississippi and moved to Alexandria, Alabama in 2006. She graduated from the University of Southern Mississippi, and started working at Pattillo Balance and Hearing Center in 2021. Exanna began working in the hearing industry in 2020 and was drawn to the profession because of her desire to help others connect with the world around them in a more positive way.

What she loves most about saving hearing lives is that she is able to witness the transformation of people’s lives as they rediscover a world of communication they have been missing. Exanna strives to provide the best quality care in her everyday work with patients.

Outside of saving hearing lives, she loves to travel, hike canyons, capture waterfall pictures through photography, and care for her feline fur babies.

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Customer Reviews

The experience I had with the receptionist was very pleasant, she was very courteous and absolutely fantastic with directions to the office. The audiologist was very thorough with the testing, very informative with questions I had, she listened closely to my issues and took notes. She explained the test results...

Sylvia Hennig, on Google

Saw sign driving by. Stopped being a B'ham fan of Pattillo. Always fast, friendly, professional, and knows how to help for future needs. I never feel alone with Pattillo. Thanks for your service.

Candy Hill, on Google

The doctors were very friendly and courteous. The office was run very efficient. No long wait. Hearing aides fixed in a timely manner. Excellent visit.

Billie Ellis, on Google

I was pleasantly surprised at how short a time it took to get my hearing tests done. The last time I was checked for hearing loss it took at least an hour but I was done in 30 minutes or less in this clinic. I should have my hearing aids...

Willena Isbell, on Google

Very nice and friendly atmosphere. The receptionist was very pleasant on the phone and in person, she was courteous and gave good directions to the office. The audiologist was very informative with questions I had, she listened closely to my issues and explained very clearly what was best for my...

Covella Birt, on Google

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